Returns & Exchanges

1, What is your online return policy?
Eligible returns of products purchased on E-shop Best Slovakia Tours, s.r.o. may be made by mail only. Items must be returned in accordance with the requirements outlined below, within 30 days from the date of delivery to the Best Slovakia Tours, s.r.o. the return address listed on the return shipping label.

Returned merchandise must meet the below requirements in order to be accepted for a refund:

All items must be in original condition with original tags attached. Merchandise that has been worn, used, altered, or damaged will not be accepted.
No exceptions will be accepted.

Best Slovakia Tours, s.r.o. will not assume responsibility for reimbursement or compensation in the event that return packages are lost, stolen, mishandled or damaged.

2, Are delivery charges refundable?
Any original shipping charges incurred at the time of purchase are non-refundable.

3, What is the return address
Peter Blazicek / Best Slovakia Tours, s.r.o.
Street: Kamenice 35, ZIP 90201, Town: Pezinok, Country: Slovakia

If your packages arrive at Best Slovakia Tours, s.r.o. within the 30-day timeline specified above, please allow 14 business days for us to process your return.
Refunds will be credited back to the original form of payment.

You will be notified via email to the address listed on your account when this transaction has taken place.

Still, have questions?
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