1, For First Time Users
We recommend you create an account (register) first, you click on “My Account” on the upper right corner and register giving your email address, and click “Register”.
However, to be able to do shopping, you do not need an account and you can start browsing and adding items you would like to purchase into the shopping cart. Then you will need to add your complete address and the system will calculate the shipping costs.

2, For Registered Users
If you are a returning customer and have an account, please sign in using your email address and password

3, How do I make a purchase?
Shopping on eshop.bestslovakiatours.com online store is easy.
If you know what you are looking for, use the specific category such as Product Tags, for example, Souvenirs or Decorations.

Once you have found an item, choose the decor (ceramic) or color and size (t-shirts) and use the green button “ADD TO CART” (or add the item to the Wish List).

Review the items in your shopping cart where you can edit product details such as quantity and remove some items in case you’ve changed your mind.

Click the green button  “PROCEED TO CHECKOUT” and enter your billing details such as first name, last name, country/region, street address, town/city, province, postal code, phone, email address (if your shipping address is different than the billing address, enter the address where you would like your order will be delivered), check the order and choose your preferred method of payment. It is only possible to pay via Stripe and PayPal using your debit/credit cards (Visa, Mastercard).

Paying via Stripe online platform – click the option, then you need to insert your debit/credit card details and click on I have read and agree to the website Term’s & Conditions (You’ll read them first) and finally click on the green button “PLACE ORDER”

Paying via PayPal online platform – you either click on the yellow banner PayPal which brings you to your PayPal account or you click on the black banner “Debit or Credit Card” and you insert your debit/credit card details and click on I have read and agree to the website Term’s & Conditions (You’ll read them first) and finally click on the green button “PLACE ORDER”

4, Order Confirmation
After you have completed your order, you will receive an order confirmation email which will include an order number, product info – the name, quantity, and price, information about shipping costs, payment method, the total amount, and billing/shipping address.

Once your items have been shipped, you will receive a shipping confirmation email with a tracking number, so you will be able to track your order.

5, What should I do if I forgot my password?
If you’ve forgotten your password, click on “Lost your password” and enter your email address. You will receive an email with a link to create a new password.

6, How do I know if an item is in stock?
All the products shown on our website are available.

7, Is it safe to shop on eshop.bestslovakiatours.com?
Your personal security is essential, therefore we only use verified platforms for all online purchases – via Stripe and PayPal.